The Importance of Backflow Prevention Devices

Backflow prevention devices play a crucial role in maintaining the quality and safety of your water supply. These devices are designed to prevent the reverse flow of water, which can lead to contaminants entering the clean water system. This is especially important in areas where the water supply is used for drinking, cooking, and other domestic purposes.

A well-functioning backflow device ensures that water flows in the intended direction, eliminating the risk of cross-contamination from sources such as irrigation systems, pools, and industrial processes.

In South East Queensland, where reliable and safe water supply is paramount, the installation of backflow prevention devices is not just a recommendation but a necessity.

About Our Services

With years of experience, Citi Industries excels in offering comprehensive backflow prevention solutions tailored to the unique needs of our clients. Our expert team is dedicated to ensuring the highest standards of safety and compliance, providing services that include the design and installation of backflow prevention devices, regular testing and maintenance, and ensuring full regulatory compliance.

Whether you are installing a new system or upgrading an existing one, we prioritise reliability, efficiency, and cost-effectiveness in all our solutions.

Signs of Backflow Issues

Understanding the signs of backflow issues can help in early detection and prompt action, preventing potential health hazards and costly repairs. Common indicators of backflow problems include:

Discoloured Water: This can be a sign that contaminants are entering your water supply.

Unusual Taste or Odour: Any changes in the taste or smell of your water should be investigated immediately.

Visible Particles in Water: Sediments or particles in your water could indicate backflow contamination.

Frequent Illnesses: An increase in waterborne illnesses among occupants can be a sign of contaminated water.

Changes in Water Pressure: Fluctuating water pressure can lead to backflow, especially if the pressure drops significantly.
By being vigilant and addressing these signs promptly, you can ensure the continued safety and quality of your water supply.

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Our Backflow Prevention Services

Stage 1

Design and Installation

  • Dsigns and installs efficient backflow prevention devices.
  • Comply with all relevant regulations and standards.
  • Handle both new installations and upgrades to existing systems.
  • Ensure optimal placement and seamless function of backflow devices.
  • Protect your water supply from contamination.
Stage 2

Testing and Maintenance

  • Regular testing and maintenance of backflow prevention devices are essential for ongoing effectiveness.
  • Our skilled technicians conduct thorough inspections and testing.
  • Detect any issues early to prevent potential problems.
  • Necessary maintenance is performed to keep your systems in top condition.
Stage 3

Compliance and Certification

  • Ensuring compliance with local regulations is a critical aspect of our service.
  • Provide certification and documentation for all our installations.
  • Gain peace of mind knowing your water supply is protected.
  • Our services adhere to the highest standards.


View and download our helpful information brochures.

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Hydraulic Design


What Our Clients SAY

“Could not recommend these guys more highly. Friendly, knowledgeable staff. Excellent service. Quality system. Great pricing. Sound advice. Just b ought my second sewer rising main system from them. And no, I’m not connected to them in any way other than as a customer.”

- Peter G.

“I recently had the pleasure of working with Citi Industries for the design and installation of a commercial wash bay, and I couldn’t be more pleased with the results. From start to finish, their team displayed professionalism, expertise, and a commitment to excellence.

The design they came up with was not only functional but also efficient, meeting all of our specific needs. The installation process was seamless, and they completed the project ahead of schedule, which was a pleasant surprise.

Citi Industries’ attention to detail and dedication to customer satisfaction truly stood out. The quality of their workmanship is top-notch, and I can confidently say that our wash bay is now a valuable asset to our business.

I would highly recommend Citi Industries to anyone in need of commercial wash bay services. They deserve every bit of this five-star rating for their outstanding work. Thank you, Citi Industries!”

- Nathan B.

Jet Excavators and Trucks

“Everything went well , have mentioned Citi Industries to a few colleagues.”

- Claude L.

“Excellent service, prompt delivery and customer follow up.”

- Brian S.

“I had a problem in the commercial kitchen. But they solved the problem well and I can begin my work successfully.
They did prompt reply for any questions and requests, I’m really satisfied with their services and I strongly recommend Citi Industries to others. You can save time and money if you work with them”

- Ohseong K.

Peterpan Bakery Group

“I would like to give positive feedback on the supply of the of the 1200L sewerage pump system. Whilst it hasn’t been fitted yet, it looks substantial and will be so perfect for our needs. I would like to commend your company for your service from ordering to delivery. “

- Mike H.

“Top notch organisation. We purchased a 3000l pump station and the experience could not have been better. From sales to delivery, their crew were always attentive and helpful. I highly recommend!”

- Mitch G.

Plumbing Bros

“Citi Industries are great to work with. Excellent communication, presented ideas no one else had thought of, completed the work with fast turnaround and efficiency. They also rectify any issues that aren’t known until later – this is great. All in all, a rather pleasant experience. If we needed to utilise their services again, we most certainly would – though, we hope we don’t need it.”

- Melissa N.

Nationwide BAS / Pickering Partners

“Very professional and thorough workmanship. Will definitely be using these guys again!”

- Nick R.

Peach Cafe

“Always quick to respond, always provided great alternatives and solutions for quick turnaround.
Great supplier I don’t bother to look elsewhere.”

- Thom M.

Water Master Plumbing

“Citi industries were very easy to deal with and very helpful working us through the planning process and approvals. We would work with them again. They made it easy. Thanks!”

- Kerrie H.

Compliance Officer Armesto's Transport

“We own and operate a small business in Sarina, 1000km away. Citi Industries did an amazing job at designing and installing our grease trap for our coffee house at a fair and reasonable price. Not only did they do an excellent job but also kept in good communication the whole time – with great customer service. They proved they are fully capable to fulfil our needs and we will definitely contact them again when we need any additional jobs completed.”

- Wesley B.

Third Ground Coffee House

“Citi Industries were great to work with. The construction of our washbay was smooth from start to finish. Nathan helped with all required council approvals, paperwork and training. I highly recommend them if you are after a professional and reliable washbay builder.”

- Stephen C.

Queensland Tissue Products

“We recently purchased a below ground tank from Citi Industries to suit a tight access restaurant job in Melbourne. The tank delivery was on time and on budget. Thanks guys.”

- Dan M.

Superior Plumbing Group Pty Ltd

“We purchased a grease trap through Citi earlier this year for a childcare project we were completing. We were impressed with the knowledge and service provided by the Citi team, highly recommended.”

- Doug O.

Evergreen Plumbing

“Great team. Went out of their way to make sure everything was ok. As I’m an interstate client (WA) made sure it was all packed up tight and safe and had it on the truck super fast. Defiantly recommend them.”

- Ken M.

The Grand Hotel Northam

“We’ve worked with Citi Industries for over 15 years. The team has completed many projects for us from new residential, commercial construction projects, maintenance works and upgrading of existing plumbing systems. They can always be relied upon and they always complete plumbing projects to a very high standard and on time. We trust the team on any plumbing project and highly recommend Citi Industries.”

- Vasilis H.

Director Vati Projects

“Citi Industries were very helpful and professional from design concept to implementation of our new wash bay system. The work was carried out in a manner that met our business needs with very little interruption to normal day to day activities. Well organised execution of the project.”

- Rick T.

Logan City Council Fleet Maintenance

“We would like to take this opportunity to thank you and your team for your support and assistance over a number of years. Your commitment to ensuring planning/design, approval processes and implementation of projects has been appreciated, being able to have a single point of contact for the entire hydraulic installation, makes for a streamlined and efficient process. We have no hesitation in recommending Citi Industries.”

- Bernard P.

Operations Manager
Leda Riverlink Shopping Centre Ipswich

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